Terms of service
1. Who we are
AvoProof is provided by AvoSolution Ltd, registered in England and Wales (company number [company number]), registered office [registered office address]. “We” and “us” mean AvoSolution Ltd. “You” means the person holding the account.
2. The service
AvoProof stores documents you send it, keeps them as tamper-evident evidence, extracts records from them using automated processing, and reminds you about dates it finds. It also assembles information from your vault on emergency screens and generates documents such as expense claims from your records.
AvoProof does not give legal, financial, insurance or medical advice. Extracted records are suggestions you confirm, and you remain responsible for checking them. Emergency screens present information you have stored and public guidance; in an emergency, call the emergency services first.
3. Your account
- You must be at least 18 and use AvoProof for your own affairs or those of your household with their agreement.
- You sign in with a one-time code sent to your email address. Keep that inbox secure; anyone with access to it can access your vault.
- You are responsible for the documents you send. Only send documents you are entitled to hold.
4. Your content
Everything you send to AvoProof remains yours. You grant us only the licence needed to store it, process it to provide the service, and show it back to you. We do not use your documents for advertising, sell them, or use them to train models.
You can view any original, erase any proof, and delete your account at any time from Settings. Erasure is final.
5. Integrity
Proofs are never edited in place. Each is fingerprinted when it arrives, re-checked when its record is opened, and its fingerprint is anchored daily with an independent timestamp authority. This lets you, or anyone you choose, demonstrate that a proof is unchanged since arrival. It does not prove that the document was genuine when it was sent to us.
6. Acceptable use
You must not use AvoProof to store unlawful material, to store other people’s documents without their agreement, to attempt to access another account, or to interfere with the service. We may suspend an account that does.
7. Availability and changes
We aim to keep AvoProof available at all times but do not guarantee it. We may change or withdraw features. If we intend to withdraw the service, we will give you at least [notice period] notice and a way to retrieve your documents first.
8. Charges
[Pricing terms, or a statement that the service is currently provided free of charge during early access, and how you will be told before that changes.]
9. Liability
Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything that cannot be limited by law. Otherwise, we are not liable for losses that were not foreseeable, for losses arising from your reliance on extracted records you have not checked, or for consequences of an emergency where the service was unavailable. Our total liability to you in any twelve-month period is limited to [amount or the fees paid].
10. Privacy
How we handle your personal data is set out in our privacy notice, which forms part of these terms.
11. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you may also bring proceedings there.